Merchant Mechanics' SpyShopper™ service allows our clients to gain a psychologist's objective perspective regarding the inner workings of their commercial environment.
Our covert service team visits test locations and experiences the space through the eyes of the consumer, often interacting with sales associates as well as prototype merchandising or products.
Our service is unique, compared with traditional Mystery Shopping, in our SpyShopper™ staff's level of expertise in behavioral psychology and human decision making. Our knowledge set and years of in-store experience provide the highest level of information quality to our clients.
Merchant Mechanics' SpyShopper™ team generates an easily understood report and works with our clients to create actionable solutions regarding questions or concerns related to the test environment.